Global Protect VPN is not working with the Libraries' databases. How can I fix this?

Answer
Last Updated: Jul 09, 2020     Views: 64

Global Protect VPN does not allow off campus access to library electronic resources.

All library patrons need to authenticate through the library website/embedded discovery systems like the Databases A-Z list or eJournal locator.

This is due to increased security and bandwidth protocols in Global Protect compared to the old VPN Pulse Secure. Pulse Secure was configured differently and sometimes allowed access to library resources as an accidental benefit, but this was not something the library was involved with. 

We have updated our Access to library resources from off-campus webpage to reflect this.

The information on the Remote Access Bookmarklet may also be helpful to you.

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