Global Protect VPN is not working with the Libraries' databases. How can I fix this?
Answer Last Updated: Jul 09, 2020 Views: 57
Global Protect VPN does not allow off campus access to library electronic resources.
This is due to increased security and bandwidth protocols in Global Protect compared to the old VPN Pulse Secure. Pulse Secure was configured differently and sometimes allowed access to library resources as an accidental benefit, but this was not something the library was involved with.
We have updated our Access to library resources from off-campus webpage to reflect this.
The information on the Remote Access Bookmarklet may also be helpful to you.