I'm unable to access ESG Manager on Campus. What do I do?

I'm getting a 403 Forbidden error.

Last Updated: Feb 04, 2022     Views: 18

If you're unable to access ESG Manager on Campus, please try the following steps:

  • Make sure that you're using the correct link. Search the Databases A-Z list for "esg" and click on the link.
  • Clear your browser's cache.

If those two steps do not work, your browser customizations might be preventing access to the site. In that case, use an Incognito window in Chrome, a private window in Firefox or try using a different browser that you have not customized.

If you're still unable to access the database, please email the following information to dbhelp@umass.libanswers.com:

  1. The name of the database and the URL that you're using to access it
  2. The browser that you're using
  3. A screenshot of the error

Search the FAQs for more answers

Chat With Us!

Send Your Question To Us!

Didn't Find What You Needed? Ask Us Your Question!

If you are asking about an item in our catalog, please make sure to include the title, author and call # of the item (if applicable).

Your Info
Fields marked with * are required.