I'm unable to access ESG Manager on Campus. What do I do?

I'm getting a 403 Forbidden error.

Answer
Last Updated: Feb 04, 2022     Views: 18

If you're unable to access ESG Manager on Campus, please try the following steps:

  • Make sure that you're using the correct link. Search the Databases A-Z list for "esg" and click on the link.
  • Clear your browser's cache.

If those two steps do not work, your browser customizations might be preventing access to the site. In that case, use an Incognito window in Chrome, a private window in Firefox or try using a different browser that you have not customized.

If you're still unable to access the database, please email the following information to dbhelp@umass.libanswers.com:

  1. The name of the database and the URL that you're using to access it
  2. The browser that you're using
  3. A screenshot of the error

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