Where can I find my library loans?

Where is My Account? Where I can I find the books and other items that I've borrowed?

Answer
Last Updated: Jul 20, 2022     Views: 120

The Libraries have migrated from our older outdated software to FOLIO. For more information on why the Libraries have migrated to FOLIO and the benefits, please see this announcement.

Where is My Account?

My Account no longer exists on the Libraries website. It was built on SilverStripe and Aleph, which we are no longer using as library software. There won’t be a direct link anywhere on the website to login to view your loans. We are investigating if Discovery and the software for our new website will allow us to have a direct link that is stable. 

Then how do I view my loans or renew books?

You can view loans or renew books In Discovery Search! From the Libraries website homepage, you can click “Advanced Search” in the Discovery Search bar. You will be taken to the advanced search options where you will see a gray bar at the top of the screen. In the top right, use the “Sign In” link to login and view your loans, renew books, etc. Our hope is that by having people login to their accounts via Discovery Search rather than the Libraries website homepage, they will be more likely to take advantage of Discovery Search and our resources there. 

How do I ask questions or report a problem? 

For questions or to report technical problems with using your account in Discovery Search, contact dbhelp@umass.libanswers.com.

For questions about items in your library account, please contact circulation@umass.libanswers.com.

For questions about using Discovery Search to find materials, please contact your liaison librarian, or AskUs! 

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